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Bellalago orthophosphate level public notice

This notice is to advise you that on August 3, 2026, one of the sampling locations in the Bellalago water distribution system did not meet the minimum required concentration for orthophosphate set by the Florida Department of Environmental Protection (FDEP). The sample collected yielded a result of 0.14 mg/L which was below the required 0.7 mg/L for orthophosphate. 

Although this is not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation. A letter is mailed to customers served by the Bellalago water distribution system notifying them of this as seen in the documents section of this page.

What is orthophosphate? 

Orthophosphate is a safe, food-grade additive used by water utilities to protect public health and infrastructure. It prevents lead, copper, and iron from leaching into your drinking water and reduces calcium build-up.

What happened and what is being done? 

A comprehensive system audit revealed that several closed grid valves were restricting water flow in the water distribution system, causing the chemical levels to drop. To resolve this issue, Toho has reopened the closed valves to restore full system connectivity and proper circulation. We have increased water quality testing to ensure orthophosphate levels are in compliance. The orthophosphate levels have returned to normal.

Please see more information below. 

Health effects of lead and copper

Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or exacerbate existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, kidney or nervous system problems. 

Copper is an essential nutrient, but some people who drink water containing copper in excess of the action level over a relatively short amount of time could experience gastrointestinal distress. Some people who drink water containing copper in excess of the action level over many years could suffer liver or kidney damage. People with Wilson's Disease should consult their personal doctor. 

What should you do? 

There is nothing you need to do. You may continue to use the water. 

For more information? 

For more information, please contact Toho’s Environmental Compliance at 407-944-5000 or email environmental@tohowater.com. 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.