New Payment Portal (18-digit account customers only)
We are experiencing a high call volume to our call center due to th...
Utility Availability Request Form
Please complete our Utility Availability Request form to receive a letter and/or map providing the approximate location of the nearest water and sewer infrastructure to your referred parcel(s). This form is to be used for utility availability information purposes only. It is not for cost inquiries, meter requests or line extensions. Please contact our customer service for these inquires at 407-944-5000
We make every effort to expedite all requests but it may take up to 10-15 business days for all research to be fulfilled and letter finalized.
Structure Record Release Form
To obtain plans, schematic drawings, as-builts, etc. please complete the Structure Record Release form and submit a copy of your professional license to publicrecordsrequests@tohowater.com. Plans, blueprints or any records illustrating the structural elements of Toho infrastructure are exempt from public record under Florida Statute 119. To access this information you must be a licensed architect, engineer or contractor performing work on related structures.
