Toho By The Numbers


51.6 million gallons of potable water are distributed by Toho each day.


34.3 million gallons of wastewater are processed into reuse water to be used for irrigation and industrial purposes.


Toho has about 500 employees serving our community and protecting the environment.

Our News Hub

Visit our News and Alerts section to get our news releases, any issued advisories, public notices and projects. We strive to make our community better by improving our services and meeting future demands. We realize projects and notices might create short-term inconveniences, which is why we do our best to keep you informed and minimize any inconveniences. If you can’t find something just reach out to us.
View all news & alerts

Our Great Benefits

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Medical, Dental, Vision and Life Insurance


Wellness Programs

Retirement Benefits

Retirement Benefits

Time-off Benefits

Time-off Benefits

Work-life Balance Programs

Work-life Balance Programs

Common Questions

All Common Questions

Is there an assistance program for water bills?

Yes, It's called the Toho Assistance Program (TAP).

Why is a deposit required?

We secure a deposit due to providing service before it is actually billed.

How do I report a water leak or sewer issue?

For emergencies, call our call center at 407-944-5000 at any time.

What are Toho’s call center hours?

Our customer call center operates Monday – Friday from 8 a.m. – 6 p.m.

Can I request a payment extension?

Yes, use our Payment Extension form or call us at 407-944-5000.

How do I start new service?

Use our online Start, Stop and Move form or call us at 407-944-5000.

Is my water safe to drink?

Yes, Toho provides drinking water that follows all state and federal regulations.

What are the watering days and times?

Please visit our Watering Days and Times section for your schedule.

How can I pay my water utility bill?

You can pay online, by phone, by mail or in person at select payment locations.