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Payment options
Expand AllOnline
Level One, an independent service provider, processes all credit card and e-check payments via the online payment portal. Create an online payment account to also schedule payments or set up autopay,
- Free for eCheck
- Free for credit/debit card when using your online payment account
- $1.25 for every $100.00 for debit or credit card when using the one-time payment option.
- $1,000 limit per credit/debit card transaction
To learn how to create an online payment account click here.
Pay by text
Once you create an online payment account, go to the Profile Settings to select the pay by text option. You will then receive text notifications when a bill is due allowing you to make a payment.
By Phone
Call 407-944-5000 for automated phone payment system available 24 hours a day.
- Free for eCheck
- $1.25 for every $100.00 for debit or credit card
- $1,000 limit per credit/debit card transaction
By Mail
Please send your check or money order payments along with the bill stub to:
Toho Water Authority
PO Box 30527
Tampa, FL 33630-3527
Make sure to include your Toho account number on your check.
In person
Cash-only payments are accepted at Amscot and MoneyGram locations free of any convenience fees. Please bring your remittance slip to the payment location.
Online
Invoice Cloud, an independent service provider, processes all credit card and e-check payments. Create an online payment account to also schedule payments or set up autopay,
Payments may be made using your American Express, Visa, Mastercard or Discover Card. Invoice Cloud charges a convenience fee $3.25 per $1,000.
There is no cost to pay by e-check online. Your one-time payment will be deducted from your checking account.
$1,000 limit per credit/debit card transaction.
Pay by text
On the Invoice Cloud payment portal you can use the Pay Now or Register an account options to set up pay by text. You will then receive text notifications when a bill is due allowing you to make a payment. Learn More.
By Phone
Call 407-957-7344 to pay by e-check or credit/debit card. There is no cost to pay by e-check online and $3.25 convenience fee for credit/debit card payments.
Your one-time e-check payment will be deducted from your checking account.
$1,000 limit per credit/debit card transaction.
By Mail
Please send your check or money order payments along with the bill stub to:
Toho Water Authority
PO Box 31304
Tampa, FL 33631-3304
Make sure to include your Toho customer number and account number on your check.
In Person
Credit/debit card and e-check payments can be made at the computer station located in the customer service walk-in center. The walk-in center is located at St. Cloud City Hall on the first floor of Building A and is open Monday – Friday from 8 a.m. to 4 p.m.
Cash-only payments are accepted at any Amscot location free of any convenience fees.
Need Payment Assistance?
Life happens and along with it sometimes we experience financial strains. Toho has two programs to help customers. Payment extension requests gives you more time to pay your bill with no added fees. Our Toho Assistance Program (TAP) that offers financial assistance to qualifying customers.