Customer Service

We're here to help you. Some information and services are dependent on the number of digits your account number has. Please read below for your corresponding customer service center. Nor sure? Just enter your address in the map below to be provided Toho's customer service contact information for your area.

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Our Contact Information

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Don't Know?

Enter your address in the map below to get the corresponding customer service contact information. 

Emergencies

For emergencies, we're available 24/7. If you have a water-related or sewer emergency, please call us before contacting a plumber. We'll be able to tell you if a plumber is needed. 

Plumbing Concerns
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Payment Assistance

Toho has two programs to help customers. Payment extension requests gives you more time to pay your bill with no added fees. Our Toho Assistance Program (TAP) offers financial assistance to qualifying customers.

Payment Assistance
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Common Questions

We took customers most popular questions and created a Common Questions section. We have questions relating to billing, customer service and water quality answered here. 

Common Questions
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How can we help you?

951 Martin Luther King Blvd.
Kissimmee, FL, 34741

Contact Toho Water Authority

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