Harmony area: Conclusion of temporary treatment change

Beginning Friday, August 30, 2024, Toho Water Authority (Toho) will return to using chloramines as the disinfectant used in your public water system. This process takes approximately 5 to 7 days concluding the routine maintenance of using free chlorine as a disinfectant in the distribution system. The documents section on this page includes the notice mailed to customers. 

The Florida Department of Environmental Protection (FDEP) requires water utilities to notify customers whenever we make changes in disinfection processes. The area water treatment facility has used free chlorine as a temporary treatment for your water in the past. This periodic maintenance procedure is a standard practice used nationwide to enhance water quality.

Will I notice a change in my water quality?

You may notice a change in taste and smell.

Do I need to take any precautions?

Any disinfectant used by water treatment plants needs to be removed or neutralized from the water for use in dialysis machines or aquariums.

  • Care must be taken to remove all traces of chloramines from water used in dialysis machines. Contact your physician or kidney dialysis center for information and proper procedures.
  • To condition tap water for use in aquariums, owners should use products recommended for neutralizing chloramines. Contact your local pet store for the appropriate water treatment
  • Customers with water softening systems should consult the manufacturer for measures to take, if any.

If you have any questions, please contact our Customer Service at 407-944-5000 or email customerservice@tohowater.com.