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Important Notice: Please be aware that our bill payment system will be unavailable for several hours starting at 7am on December 14, 2019 for maintenance. Please try again later when our system is available. We apologize for any inconvenience and appreciate your patience.


​How to send us your submissions electronically

Toho Water Authority's Engineering Department wants to let you know that we are committed to continuing our business operations during the COVID-19 pandemic. 

For everyone's safety, all submittals including but not limited to plans, hydraulic calculations, permit and clearance applications, shop drawings and record drawings must be sent electronically. Hard copy submittals will not be accepted until further notice. 

How to make electronic submissions​

Please note: If these procedures are not followed, staff will not be able to find submittals and review deadlines will not begin. Your help is greatly appreciated.

If the entire submittal is over 10MB and cannot be emailed all together to your DPM, please follow steps 1-4:

1: Zip all documents. Only one file should be uploaded. Construction plan sheets must be combined as one PDF, not individual sheets.  We cannot accept one page at a time.​​

How to zip:

  • Windows: Select file - Right click – Send to  – Compressed (zipped) folder
  • MAC: Press Control and click on file – Compress​

2: Rename the zipped file your PROJECT NAME, project number and document type (ex: Project ABC 190001 Plans, Permits).

3: Use the following link and password to upload:
Password: dbftp4eng07
Please do not upload until your zipped file name is the project name.

4: Please notify your Development Project Manager (DPM) once the submittal is uploaded. 

If you do not have a DPM assigned yet, please email Administrative Coordinators to Miriam Caro (​​) and Janet Patrick ( and let them know a new project has been uploaded.

The TWA Private Development team appreciates your patience and help during these new and trying times. We look forward to continuing to work with you and your team during this COVID-19 pandemic and beyond. If you have any questions, please reach out to your DPM via email or contact Ray Biron at​.​