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Important Notice: Please be aware that our bill payment system will be unavailable for several hours starting at 7am on December 14, 2019 for maintenance. Please try again later when our system is available. We apologize for any inconvenience and appreciate your patience.

RECLAIMED WATER TRANSITION

​Cypress Shadows, Hammock Trails and Doral Pointe communities' ​irrigation system will transition from potable water to reclaimed water


The current irrigation system in the Cypress Shadows, Hammock Trails and Doral Pointe​ communties is supplemented with potable water. Toho Water Authority can now produce the volume of reclaimed water needed to serve these areas. Using reclaimed water conserves our potable water resources.


What happens next
In the coming weeks, we will be transitioning your irrigation system from potable water to reclaimed water. Toho Water Authority technicians and contractors will conduct this project.


Inspections
First, we'll be inspecting irrigation meter boxes to ensure they meet state and federal requirements before we make the transition. Homeowners do not have to be present during these inspections. During the inspections, water service may be interrupted for about five minutes. A door hanger will be left informing homeowners of the inspection.


Homeowner's responsibility
Homeowners will be notified of any issues that may arise from the inspections that need to be resolved by the homeowner. In the meantime, until the found issues are resolved, the irrigation meter will be turned off. This will protect the water supply from non-compliance with state and federal regulations.


Loss of pressure during transition
During the transition, your irrigation system may experience little or no water pressure for up to three days.


Rates
Your irrigation charges and rates will not change due to this transition. 


For more information
Please read our Reclaimed Newsletter containing important information regarding reclaimed water. If you have any questions, please call us at us at 407-944-5000.  Any updates regarding this project will be added to this page. ​