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Important Notice: Important Notice: Toho Water Authority will be performing necessary system maintenance on Saturday, April 6, starting at 6:00am and may take an estimated 10-12 hours to complete. During this maintenance, our payment system will not be available. We apologize for any inconvenience. Please try again at a later time when the system is available. Thank you for your patience.

CUSTOMER SERVICE

Here for you

Toho Water Authority's customer service call center provides services that can be handled online or over the phone. To create an efficient experience for its customers Toho Water Authority facilities are not equipped with walk-in customer service centers. All services and assistance can be easily taken care of online or by contacting our customer call center. 
 

What can we do online?

Pay Your Bill

Request a Payment Extension

Ways to Pay

Start/Stop/Move

Check Current Rates and Fees
 

What can we do over the phone?

Customer Service Assistance

Start/Stop/Move Service

Automated Bill Payments

Billing Questions

Water Usage Analysis

... And More