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Please be advised that Toho Water Authority is currently in Emergency Response Mode due to Hurricane Matthew. During this time, we will be handling emergency related issues only. If you have non-emergency related issues such as moving your service or a billing question, please contact us once normal operations have resumed which is expected to be next week. Thank you for your patience.

CUSTOMER SERVICE

Here for you

Toho Water Authority's customer service call center provides services that can be handled online or over the phone. To create an efficient experience for its customers Toho Water Authority facilities are not equipped with walk-in customer service centers. All services and assistance can be easily taken care of by contacting our customer call center. Our expanded call center is ready to take care of all your water service needs.

 

What can we do over the phone?

Customer Service Assistance

Start/Stop/Move Service

Automated Bill Payments

Billing Questions

Water Usage Analysis

... And More

 

What can we do online?

Start/Stop/Move CLICK HERE

Ways to Pay CLICK HERE

Pay Your Bill CLICK HERE

Check Current Rates and Fees CLICK HERE

 Payment Locations