Making it easy
Emergencies/Customer Service
407-944-5000
With a short menu
Yes, Toho Water Authority has streamlined its phone menu for its customers. We all know how frustrating it can be navigating through extensive menus that go on and on. With our expanded customer service call center, we have created a short and easy phone menu to meet all your customer service needs. It's so easy we've listed it below.
Main Menu
Press 1 for Water/Sewer related emergencies
Press 2 for customer service and all other inquiries
Press * for a company directory
Customer Service Menu
Press 1 to pay your bill
Press 2 if you are an existing customer and have a bill inquiry
Press 3 to start, stop or move your service
Press 4 for all other inquiries
Press 0 to hear this menu again