Toho Assistance Program (TAP)
Since 2017, Toho Water Authority (Toho) in partnership
with the Osceola Council on Aging (COA) has the Toho Assistance
Program (TAP) to ease financial hardships for customers.
Both organizations understand utility customers may experience temporary financial challenges. TAP helps make bills more manageable for those who qualify.
TAP funds are provided by Toho and managed by the COA, which is responsible for administering all the funds contributed to the program.
TAP provides assistance for existing water bills for households with elderly or disabled individuals or families with children under 12 years of age. To apply for the program, customers can call the COA at 407-933-9540 or apply online.
Toho encourages customers who see themselves missing a payment and
falling behind on bills to contact Customer Service at 407-944-5000 for
assistance. You may be eligible for a payment extension request.