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Please be advised that Toho Water Authority is currently in Emergency Response Mode due to Hurricane Matthew. During this time, we will be handling emergency related issues only. If you have non-emergency related issues such as moving your service or a billing question, please contact us once normal operations have resumed which is expected to be next week. Thank you for your patience.


In 4 easy steps

Welcome to our Start Stop Move online application. Use this application when you wish to start or stop your water service with us. If you are moving to another address within our service area you can also use this application. Going to be away from your home for more than 30 days? Use this application to place your home on vacation status.

 You don't even need a personal email address to complete your application. START APPLICATION


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Step by step guide


Please Note: Move dates must be at least 3 business days from the current date but no more than 14 days from the current date.  Service may not be initiated on holidays or weekends.

Applications submitted without move date information will be processed for the 3rd business day from the date the application is received.