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Important Notice: Important Notice: Toho Water Authority will be performing necessary system maintenance on Saturday, April 6, starting at 6:00am and may take an estimated 10-12 hours to complete. During this maintenance, our payment system will not be available. We apologize for any inconvenience. Please try again at a later time when the system is available. Thank you for your patience.

PAYMENT EXTENSION REQUEST

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Don't let your bill go past due

Can’t pay your water bill? Don’t let it go past due. Apply for a payment extension.

 

Terms and Conditions

  • A payment extension request must be submitted no later than 7 days after your bill’s due date and must be received before 5 p.m. (Monday-Friday).  Submitting a request after this will not be processed and the account will become delinquent. Accounts that become delinquent and are processed for disconnect will be assessed a $50.00 fee. Customers must notify our call center at 407-944-5000 that the account has been paid in full if the payment was made through an Amscot or MoneyGram location.

  • The payment extension is not confirmed until Toho Water Authority notifies the customer by email.

  • A payment extension will be set up for the past due balance on the account mentioned in the request.

  • A payment extension will be extended for a maximum of 17 days past the original due date of the bill.