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Important Notice: Important Notice: Toho Water Authority will be performing necessary system maintenance on Saturday, April 6, starting at 6:00am and may take an estimated 10-12 hours to complete. During this maintenance, our payment system will not be available. We apologize for any inconvenience. Please try again at a later time when the system is available. Thank you for your patience.

PAYMENT EXTENSION REQUEST

Para español

Don't let your bill go past due

Can’t pay your water bill? Don’t let it go past due. Apply for a payment extension.

 

Terms and Conditions

  • A payment extension request must be submitted no later than 7 days after your bill’s due date and must be received before 5 p.m. (Monday-Friday).  Submitting a request after this will not be processed and the account will become delinquent.  Delinquent accounts are assessed a $50 fee and can be subject to interruption of services. 

  • The payment extension is not confirmed until Toho Water Authority notifies the customer by email.

  • A payment extension will be set up for the past due balance on the account mentioned in the request.

  • A payment extension will be extended for a maximum of 17 days past the original due date of the bill.