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Please be advised that Toho Water Authority is currently in Emergency Response Mode due to Hurricane Matthew. During this time, we will be handling emergency related issues only. If you have non-emergency related issues such as moving your service or a billing question, please contact us once normal operations have resumed which is expected to be next week. Thank you for your patience.


​Using could delay your online payments

Customers should be aware that the online payment provider is not affiliated with Toho Water Authority. Using payment companies not affiliated with Toho Water Authority could delay your payment and incur additional fees. Customers should only use the methods of payment listed on our Ways To Pay section at Bill2Pay is our official online payment partner. You can use Google Play or Apple iTunes to download the Bill2Pay app to your mobile device. If you have any questions or concerns please call our customer service call center at 407-944-5000.