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Important Notice: Please be aware that our bill payment system will be unavailable for several hours starting at 7am on December 14, 2019 for maintenance. Please try again later when our system is available. We apologize for any inconvenience and appreciate your patience.
Utility Availability or Structural Elements


One form for each


Utility Availability​ Request Form

Please complete our Utility Availability ​​Request form to receive a letter and/or map providing the approximate location of the nearest water and sewer infrastructure to your referred parcel(s). This form is to be used for utility availability​ information purposes only. It is not for cost inquiries, meter requests​ or line extensions. Please contact our customer service for these inquires at 407-944-5000​​

Please Note: It may take up to 10-15 business days for all research to be fulfilled and letter finalized, but we do make every effort to expedite all requests.

Structure Record Release Form

To obtain plans, schematic drawings, as-builts, etc. please complete the Structure R​​​ecord Release form and submit a copy of your professional license to Please Note: Plans, blueprints or any records illustrating the structural elements of TWA infrastructure are exempt from public record under Florida Statute 119. To access this information you must be a licensed architect, engineer or contractor performing work on related structures.​

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