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Important Notice: Please be aware that our bill payment system will be unavailable for several hours starting at 7am on December 14, 2019 for maintenance. Please try again later when our system is available. We apologize for any inconvenience and appreciate your patience.


Faucets and showerheads

Leaking faucets and showerheads can add up to thousands of gallons of wasted water. Leaking faucets and showerheads are generally easy and inexpensive to repair or replace. Install low flow aerators on all faucets in the kitchen and bathroom. Low flow aerators can save water producing a cost savings on your monthly bill. Look for the Watersense logo when replacing these fixtures. A WaterSense ® labeled showerhead can save up to 750 gallons per month.

Showerhead test

If your showerhead can fill a one gallon bucket in less than 20 seconds replace it with a water efficient showerhead.


Irrigation system

Broken sprinkler heads or damaged underground pipes are common sources of leaks in irrigation systems. Check your irrigation system at least once each month for broken heads and especially wet areas for possible underground leaks or timer malfunctions. Lightning from thunderstorms can cause an automatic timer to malfunction.

If you have checked your system and feel that your water bill for irrigation is too high, please contact our offices at 407-944-5124 or email for a water usage evaluation.



The majority of residential water leaks occur from the toilet. The most common causes of a leaking toilet are:

  1. Flapper valve stuck in open position.
  2. Worn flapper not allowing for proper seal.
  3. Misaligned chain.
  4. Tank Float: When the float assembly stops working it allows the toilet to run continuously which may cause overflow.

Leak test

To check for a leak in the toilet there's an easy way to check this. Put food coloring in the toilet tank. Wait about 15 minutes. If you notice food coloring in the toilet bowl you have a leak. It is most likely the toilet flapper. It's easy to fix and you can save more than 600 gallons a month. Flush the toilet after conducting the test to avoid any possibility of staining.

If the flapper needs to be replaced, be sure to obtain a flapper that will provide a tight seal.  Also the level of the water in your toilet tank should be at least one inch (1") below the top of the overflow pipe. If the level is too high adjust the float ball and recheck the water level.

​Water meter

Use your water meter to check for water leaks. A leak can be detected not only by the excessive consumption registering on your meter but also your meter is equipped with a leak indicator on the dial. To check your water meter observe the red triangle on the dial of the meter. If this triangle is moving and no water is being consumed, you may have a leak. If you have checked all the obvious places, you may consider calling a licensed plumber. Toho offers a FREE water usage evaluation. Contact our offices at 407-944-5124 or email

Other sources of leaks:

  • Solar panels
  • Automatic pool fill system
  • Water softener backwash
  • Leak under concrete slab

Most meters are located in the front of the property at the property line near the sidewalk. However, occasionally some meters are located at the rear or side of a property. If you are unable to locate your meter, please contact Toho Water Authority and a technician will assist you in locating your meter.