Custodian of Public Records
Toho Water Authority’s designated Custodian of Public Records is the Records Management Coordinator.
Media-Generated Public Records Requests
Requests from members of the media should be facilitated through TWA's Public Information Coordinator, Mary Cox by email at mcox@tohowater.com by phone at 407-944-5142.
Public Records may be obtained by the following:
In person or by mail:
Toho Water Authority
951 Martin Luther King Blvd,
Kissimmee, FL 34741
By Phone: 407-483-3822
By Fax: 407-343-4264
By Email: publicrecordsrequests@tohowater.com
Use TWA’s Public Records Request form: This form can be printed and completed by hand then delivered in person or by mail. The form can also be completed electronically and emailed publicrecordsrequests@tohowater.com.
In accordance with Florida Statute Chapter
119
All requesters may remain anonymous when
asking for public records and they do not have to put their request in writing
or state why they want the records.
The requested records will be provided in a
reasonable period of time under normal conditions and in accordance with
applicable law. Some public records contain exempt and/or confidential
information that requires redaction prior to release. If the requested records
are exempt and/or confidential from public records disclosure, the requester
will promptly be notified in writing regarding the statutory citation.
If time constraints prevent the replication
and distribution of the requested records within the specified time frame, the
requester will be contacted and informed of the progress.
Construction Plans & As-Built Public Records Requests
Requests for any and all information, data and/or records concerning plans, blueprints, schematic drawings, locations and diagrams, including draft, preliminary and final formats which may depict the location, layout and structural elements of TWA’s utilities and other facilities may only be disclosed to the following by law:
- Another governmental entity if disclosure is necessary for the receiving entity/individual to perform its duties and responsibilities;
- A licensed architect, engineer or contractor who is performing work on or related to the requested TWA structures described in the attached Exhibit “A”, or;
- Upon a showing of good cause before a court of competent jurisdiction.
To request these types of records the TWA Structures Records Release Acknowledgement form must be completed and submitted to the Legal Administrative Assistant at publicrecordsrequests@tohowater.com along with the details of the records you are requesting.
CLICK HERE for the TWA Structures Records Release Acknowledgement Form.
Fees for Inspection or Copying of Public Records
Any person requesting inspection or copies of public records are responsible for the cost of providing the records, which includes staff time, cost of copies and other costs that may be associated with the request.
The requester will be made aware of the estimated fees associated with their request and must agree to the estimate and authorize Toho to proceed with fulfilling the request. Once the requested records have been compiled an invoice will be provided reflecting the final cost. The requester must provide payment at the time they wish to pick up the requested documents.
